MakeSpec Privacy Policy

Effective Date: September 1, 2021
Last Updated: October 10, 2025

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1. General Principles

MakeSpec (“Company”) values users’ privacy and complies with applicable laws, regulations, and industry standards related to personal information protection.

This Privacy Policy explains how MakeSpec collects, uses, stores, and protects your personal information when you use our mobile application or website (collectively, the “Platform”).

When MakeSpec collects or shares personal data with third parties, users will be notified in advance and their consent will be obtained. If a user refuses consent, certain services may not be available.

2. Information We Collect

We collect personal information as follows:

A. Required Information for Membership

• Login ID or email
• Mobile phone number
• ZIP code and business type
• Bank account information (for payment or refund)
• Service type to provide or request

B. Automatically Collected Information

• Device identifiers (UUID, Firebase token, OS type)
• IP address, access logs, and usage statistics
• Location data (when using location-based services via GPS)

C. Information Uploaded or Shared on Platform

• Project specifications, estimates, contracts, messages, photos, and attached documents exchanged between users.

Additional information may be requested for verification or payment purposes when necessary.

3. Purpose of Data Use

The Company uses collected information for the following purposes:

1. Service Operation
• To provide, manage, and improve MakeSpec services
• To process payments, manage contracts, and verify transactions
2. Member Management
• To authenticate identity, prevent fraudulent or unauthorized use, and handle customer inquiries
3. Marketing and Service Improvement
• To provide service updates, personalized recommendations, and statistical analysis of service usage
4. Legal Compliance
• To fulfill record-keeping obligations and respond to lawful requests by authorities

4. Retention Period

Personal information is destroyed once the purpose of collection is fulfilled.
However, certain data may be retained as required by law or internal policy:

Category	Retention Period	Legal Basis
Contracts, payment records, user ID, mobile number	5 years	Commercial & tax law
Customer complaints, dispute resolution records	3 years	Consumer Protection Act
Advertisement/display logs	6 months	Communications Act

5. Destruction of Personal Information

Procedure:
After achieving the collection purpose, user data is moved to a separate database and retained for the legally required period before deletion. Such data is not used for any other purpose.

Method:

• Electronic data: permanently deleted using secure erasure methods.
• Paper documents: shredded or incinerated.

6. Sharing and Outsourcing

MakeSpec does not sell or rent personal data to third parties.
However, the following exceptions apply:

• With the user’s prior consent
• When legally required by authorities
• When necessary to operate the service through trusted partners (e.g., payment gateways, cloud hosting, email/SMS providers, customer support contractors)

In such cases, MakeSpec ensures that these partners comply with equivalent privacy and security obligations.

7. Cookies and Device Identifiers

The Platform may use cookies or device identifiers to enhance usability and provide tailored services.

Users can refuse cookies or reset device identifiers through their browser or mobile settings.
Please note that disabling them may limit certain features of the service.

8. User Rights and Management

Users may at any time:

• View or edit their personal information
• Withdraw consent to data collection
• Request deletion of their data

Requests can be made through the Platform’s account settings or by contacting our Privacy Officer.

9. International Users

If you access MakeSpec outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions where our servers or partners are located.
We ensure that such transfers comply with applicable data protection laws.

10. Contact for Privacy Inquiries

Privacy Officer: Privacy Compliance Lead
Department: Customer Support Team
Email: info@homewikii.com
Operating Hours: 10:00 AM – 6:00 PM (Local Time)

11. California Residents (CCPA)

California residents have the right to request disclosure of how we share their information for marketing purposes and to request deletion of their personal information.
Requests can be sent to info@homewikii.com.
We will verify your identity before responding.

12. Nevada Residents

MakeSpec does not sell personal information as defined under Nevada law.
If our policy changes, you will be notified and may opt out by emailing info@homewikii.com.

13. Changes to This Policy

MakeSpec may update this Privacy Policy from time to time.
Any significant changes will be notified within the Platform or via registered email before becoming effective.

End of Document